Last updated on Feb 25, 2025

At Lovexa Private Limited, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details.

• Non-Personal Information: Browser type, IP address, device information, and website usage data.

• Transaction Information: Order history, payment records, and communication with customer support.

2. How We Use Your Information

We collect your information to:

• Process and fulfill orders, including payment and delivery.

• Improve our products, services, and website functionality.

• Send promotional emails, offers, or updates (only if you opt-in).

• Respond to inquiries, support requests, and complaints.

• Detect and prevent fraud, security risks, or illegal activities.

3. How We Protect Your Data

We take appropriate security measures to safeguard your personal information from unauthorized access, misuse, or disclosure. These include:

• Secure servers and encryption methods for sensitive data.

• Restricted access to personal information.

• Compliance with data protection laws applicable in India.

However, while we take reasonable precautions, no data transmission over the internet is completely secure. You share your data at your own risk.

4. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share information with:

• Service Providers: Payment processors, delivery partners, and third-party vendors for fulfilling orders.

• Legal Authorities: If required by law or to protect our rights, prevent fraud, or enforce policies.

• Marketing Partners: Only with your explicit consent.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, improve website performance, and analyze traffic. You can modify your browser settings to disable cookies, but this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control or take responsibility for their privacy practices. We encourage you to review their privacy policies before providing any information.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing emails at any time.

• Request details on how your data is stored and processed.

To exercise these rights, please contact our Customer Support Team.

8. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

9. Changes to This Privacy Policy

Lovexa Private Limited reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website signifies acceptance of these terms.

10. Contact Us

For any privacy-related questions or concerns, contact us at:

📍 Lovexa Private Limited
S-10 Block F, Suman Enclave, Kalyanpura urf Khatipura, Jaipur, Rajasthan, 302017
📧 Email: [info@lovexa.ai]
📞 Phone: [8058059955]