FAQ's
💬 Lovexa Private Limited – FAQs
🌐 General Company FAQs
1️⃣ What is Lovexa Private Limited?
Lovexa is a diversified company engaged in e-commerce, direct selling, organic food, real estate, hospitality, and solar energy. Our e-commerce platform offers a wide range of quality products across multiple categories.
2️⃣ When was Lovexa founded?
Lovexa Private Limited was founded on 25 April 2024.
3️⃣ Where is Lovexa headquartered?
Lovexa’s corporate office is located in India, with stores and operations across major cities nationwide.
4️⃣ Who are the founders of Lovexa?
Lovexa was founded by HariShankar (Founder & Chairman). Our directors are Reshu Kumar Saidawat and Girish Sharma.
🛒 E-Commerce FAQs
5️⃣ What categories of products does Lovexa sell?
Lovexa offers groceries, electronics, fashion, home essentials, organic food, health & wellness products, and more.
6️⃣ Is Lovexa’s e-commerce platform available nationwide?
Yes, we deliver across India, covering metro cities, tier-2, and tier-3 towns.
7️⃣ How can I place an order on Lovexa?
You can place orders via our official website www.lovexa.ai or through our mobile app (available on Android and iOS).
8️⃣ What payment options does Lovexa accept?
We accept debit/credit cards, UPI, net banking, wallets, and cash on delivery (in select locations).
9️⃣ How long does delivery take?
Delivery timelines depend on your location and product availability. Typically, orders are delivered within 2-7 working days.
🔟 Can I track my order?
Yes! You can track your order status through your Lovexa account or via the tracking link sent to your email/SMS after dispatch.
1️⃣1️⃣ What is Lovexa’s return policy?
We offer an easy return/replacement policy on eligible products within 7-10 days of delivery. Check specific item details for return eligibility.
1️⃣2️⃣ Does Lovexa sell organic products?
Yes, we have a dedicated range of certified organic food and wellness products, sourced directly from trusted producers.
1️⃣3️⃣ Are Lovexa products genuine?
Absolutely. We ensure all our products are sourced from verified suppliers and undergo quality checks before dispatch.
🤝 Earn with Lovexa FAQs
1️⃣4️⃣ What is Lovexa’s Earn with Lovexa program?
Lovexa’s Earn with Lovexa program allows individuals to become our independent sales associates, promoting and selling Lovexa products and earning commissions.
1️⃣5️⃣ How can I join Lovexa’s Earn with Lovexanetwork?
You can register as a seller on our website by filling out the Seller Application Form and agreeing to our terms.
1️⃣6️⃣ Is there a joining fee for direct selling?
No, Lovexa does not charge any joining fee.
1️⃣7️⃣ What is the earning potential as a seller?
Earnings depend on your sales performance and the incentive structure. There is no cap; the more you sell, the more you earn.
1️⃣8️⃣ Do sellers need to maintain a minimum monthly sales volume?
We encourage active participation, but there is no compulsory monthly minimum sales requirement.
1️⃣9️⃣ Will I get training as a seller?
Yes! We provide free onboarding, product knowledge, and sales technique training through webinars and local workshops.
2️⃣0️⃣ Can I sell Lovexa products online as a seller?
Sellers can promote Lovexa products via their personal networks, social media, or offline channels. Selling on third-party marketplaces requires prior approval.
📦 Shipping, Returns & Support FAQs
2️⃣1️⃣ What should I do if my product is damaged or incorrect?
Please contact our customer support team within 48 hours of delivery, and we will assist with a return or replacement.
2️⃣2️⃣ Does Lovexa offer international shipping?
Currently, Lovexa ships within India only.
2️⃣3️⃣ How can I contact Lovexa customer support?
You can email us at support@lovexa.ai, call our helpline, or chat with us via our app or website.
🌟 Other FAQs
2️⃣4️⃣ Is Lovexa involved in social work?
Yes. Lovexa actively contributes to animal welfare and environmental sustainability through various CSR initiatives.
2️⃣5️⃣ Can I partner with Lovexa as a supplier or franchise?
Yes, we welcome supplier/vendor and franchise partnership inquiries. Please reach out via info@lovexa.ai.